Foreclosure protection is available for homeowners and small landlords who have federally-backed mortgages through the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act. This includes landlords with four or fewer properties (whether or not they’re owner-occupied). 
Homeowners or small landlords who don’t have federally-backed loans can contact their loan servicers to request forbearance. Your lender must provide detailed reasons if they deny your forbearance request. You can contest a denial.

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If you are having trouble paying your bill, we want to help. You don’t need to leave your home to set up a payment arrangement. You can use the Online Account Manager or call Customer Service at (818) 238-3700 during normal business hours (Monday through Friday, between 8 AM and 5 PM.)

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