As of July 1, 2023, there are new income limits for the Burbank Utility Service Subsidy (BUSS) Program.
For all currently enrolled customers, we will be reaching out to you in the coming months to confirm qualification.
The BUSS Program is currently experiencing high demand. Applications may be delayed in processing.
Save $90-180 per year on your electric bills
See if you qualify by reading the requirements below or check out our frequently asked questions page.
How to Qualify for the BUSS Program
To be eligible for the BUSS Program, residents must meet the requirements below.
Account Holder or Co-Applicant
The BWP account holder can add a co-applicant to their account by calling BWP Customer Service at (818) 238-3700, Monday through Friday from 7:30 am to 5:00 pm.
Program enrollment is limited to one approved applicant per BWP account.
BUSS & Burbank PASS Income Requirements
Learn More About Burbank PASS >
Gross Annual Income Limit:
Provide Supporting Documentation with Your Application
Applicants must provide a Tax Return for the most recent year filed, a Tax Return Transcript, or a Wage and Income Transcript from the IRS for all home/unit occupants over the age of 18.
You can request these documents from the IRS by calling (800) 908-9946 or by submitting an online request at IRS.gov/individuals/get-transcript.
Participants on Lifeline DO NOT Qualify for the BUSS Program
We created the Lifeline Program to help disabled residents and senior members of our community. Lifeline offers an average discount of 40% off the electric portion of the participant's utility bill. If you are already on the Lifeline program, we recommend you continue participating in Lifeline to maximize the savings on your electric bill.