Are you experiencing a power Outage?
BWP ensures exceptional electric reliability, though outages can happen. This map, updated every 5 minutes, shows current outages in Burbank. If you don't see your outage on the map, report it by calling (818) 238-3700 between the hours of 7:30 am and 5 pm, Monday through Friday, or (818) 238-3778, after hours.
Reporting a Power Outage
If you experience an outage, contact BWP customer service during normal business hours, between 7:30 AM and 5 PM, Monday to Friday (excluding holidays). Outside business hours, please call our emergency services number.
Note: In the event of a major outage, please check the BWP website and our social media channels for additional information about outage length and expected return to full service.
By Phone
Customer Service Center during business hours
(818) 238-3700
During non-business hours
(818) 238-3778
Online
Through OurBurbank311