Energy Updates

Take Control of Your Power

We’ve launched three informative tools to help you manage your electricity usage and get alerted to potential high bills: Home Energy Reports, Weekly Energy Updates, and High Bill Alerts.

Home Energy Reports

Our Home Energy Reports are designed to help you save energy.  Each report uses your actual energy use data, so you can see how you compare to other Burbank Water and Power customers and get relevant tips and insights.

Home Energy Reports will show you:
- How your energy use compares to similar-sized homes
- Details on where you are using the most energy in your home
- Personalized tips to help you save electricity

Home Energy Reports are full of relevant tips and insights to help you reduce your energy usage and lower your electric bill.

Home Energy Reports - Frequently Asked Questions

Our Home Energy Reports are monthly email reports that are designed to help you save energy.  Each report uses your actual energy use data, so you can see how you compare to other Burbank Water and Power customers and get relevant tips and insights.

Home Energy Reports will show you:
- How your energy use compares to similar-sized homes
- Details on where you are using the most energy in your home
- Personalized tips to help you save electricity

Home Energy Reports are full of relevant tips and insights to help you reduce your energy usage and lower your electric bill.

We want to help our residents save energy and lower their energy bills. Our Home Energy Reports are designed to help meet this goal and are offered at no cost to our residents.

Most people are eager to make their home more efficient and save money, but they’re not always sure how. The Home Energy Reports provide a snapshot of your energy use so you can understand how you are using electricity and take actions to lower your usage. Home Energy Reports can be a valuable tool to help you save money on your electric bill.

Our Home Energy Reports show you how your usage compares to similar homes. The comparison is based on a control group of 100 homes in your area with similar square footage and heating sources as in your property. 

Home Energy Reports are currently only being offered to Burbank residents. If you are a resident and have not received your Home Energy Report email, please log in to your BWP online account and check that your email information is current. You can also log on to the BWP Energy Usage Portal to view your energy usage and get personalized tips to save energy.

Weekly Energy Updates

This tool makes it easier than ever to understand where your energy is going and provides insights to best manage your bill. Your Weekly Energy Updates communication features detailed energy usage information. 

Get straightforward charts that:
- Show you how much energy is being used by each appliance
- Detail your energy usage compared to the previous week
- Help you understand your daily trends

Create a BWP Home Energy Usage Portal account to learn more about your electric usage and get personalized tips to help you manage your bill.

Weekly Energy Updates - Frequently Asked Questions


The Weekly Energy Updates (WEU) features your electricity usage information, and will include charts on:
  • Electricity usage patterns compared to the previous week
  • Weekly electricity usage by each day of the week
  • Hourly electricity usage trends for the peak consumption day of the week, including the peak usage occurrence time

The customer’s electricity usage is presented in three different ways to help them think about what they may have done differently weekly, daily, and hourly so that they can take control of their usage and their bill by making adjustments. The WEU report also features personalized tips for them, selected out of hundreds of possible tips based on their usage patterns. These can range from tips on weatherizing your home to easy tips on installing electric water heater timers.

We want to help you save energy and lower your energy bill. The Weekly Energy Updates is designed to help meet this goal.

Most people are eager to make their home more efficient and save money, but they’re not always sure how. Weekly Energy Updates are designed to provide more information about your energy use so you can plan ahead, make informed choices, and save money.

Usage Projection: You can see a projection of your electricity usage for the week. Our hope is that this forecast will help you to plan ahead and make informed choices to save electricity. To determine this value, we use your recent energy history and project it to the end of your billing period. Note that the forecast will not be exact due to rate details like taxes, fees, or changes in your usage due to weather or other factors. Weekly Comparison: You can see a comparison of your energy usage over the last two weeks.


Day by Day breakdown: You can see a detailed breakdown of how much energy you used by day, and see how each day compares to the others during the week.


Hourly Breakdown: You can see a detailed breakdown of your energy use for your highest day to help you identify patterns and opportunities to save.


Personalized Tips: You can see tips that are tailored to your energy use and your home to help you reduce your usage.

Customers with multiple utility accounts linked to the same email will not receive Weekly Energy Updates. These customers can log on to the BWP Energy Usage Portal to view their energy usage.

High Bill Alerts

High Bill Alerts notifies you anytime you're on track to receive a higher bill due to dramatically higher usage. You'll get a heads-up early enough to make a difference,  that will warn you to make adjustments to avoid being stuck with a higher bill.

Get easy-to-understand information on:
- How much higher your next projected bill might be if you don't take action
- What time of day you used the most energy
- Tips on how to reduce usage

Gain access to even more features to help you manage your bill by creating a BWP Home Energy Usage Portal account.

High Bill Alerts - Frequently Asked Questions


If the system projects that a participating customer is on track to receive a higher bill due to higher than usual usage, an alert is triggered. The customer then receives a High Bill Alert (HBA). This process allows customers to manage their usage before a bill is due.

The HBA features useful information on what time of day customers used the most electricity and what factors – such as weather or heavy appliance use – may have contributed to the higher usage. HBAs also feature personalized tips to promote energy efficiency.

We hope these alerts can provide an early warning if you are headed towards a high bill. You’ll have time to reduce your energy use before you get your next bill, so there will not be any surprises when your bill arrives.

We will send you an alert when your energy use and costs are projected to be at least 30% higher than this same billing period last year. We take into account energy use and cost, so you do not get nuisance alerts just because your rate might be higher over time. If you receive an alert, it means you are using more energy.

You can also check your energy usage in the BWP Home Energy Usage Portal. The Home page has a module that will tell you how much energy you are projected to use and how this usage compares to the same billing period last year.

Register for an Account >
BWP offers multiple programs to help you save energy.

To see energy-saving tips on your own, login to the BWP Home Energy Usage Portal and click on the “Ways to Save” tab.