OAM

Online Account Manager Questions and Answers

Have a question? We're here to help! Find answers to your questions about BWP's New Online Account Manager.

You will need your BWP Account number, the phone number associated with your BWP account, and a valid email address in order to register for a new online account. Need help? Please call our Customer Service team at (818) 238-3700 if you do not know your BWP account number or phone number associated with your BWP account. You can also download this handout for reference!

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Make sure that your BWP account number and phone number are correct. If you do not know this information, you can call our Customer Service team at (818) 238-3700. 
Please call our Customer Service team at (818) 238-3700.
Before you are able to register, please call our Customer Service team at (818) 238-3700 to update your account information.

Please call our Customer Service team at (818) 238-3700.

None of your current account information will be carried over into your new online account. Once you register for a New Online Account, you will be able to reestablish all of your account preferences and take advantage of the expanded features and functionality offered through your new online account.
Yes! Once you register for a New Online Account, you can conveniently manage your payment options, including setting up automatic payments.
Yes! If your payment has already been scheduled it will be processed.
Yes! Billing information will not be carried over into your new online account. Once you register for a new online account, you will be able to reestablish all of your billing preferences and take advantage of the expanded features and functionality offered through your new online account.
Please call our Customer Service team at (818) 238-3700 to make sure your profile was set up correctly.

BWP's New Online Account Manager is compatible with Microsoft Edge, Internet Explorer, Firefox, Safari, and Chrome web browsers.

Yes! BWP's New Online Account Manager will automatically resize to fit most mobile device screen sizes.