As a not-for-profit community-owned utility, we set our rates to recover the cost of providing reliable water and electric services to our customers – nothing more.

The increase in rates reflects the rising costs of providing water and electric services and the need to create lasting transformations that make our infrastructure more reliable and sustainable moving forward.

BWP provides an industry-leading 99.999% reliability while maintaining the lowest regional rates and meeting conservation and sustainability goals. No other utility in the region can say that.

The rate increases, which will go into effect on July 1, 2024, were previously approved by a unanimous vote of the Burbank City Council in order to meet state-mandated sustainability and conservation goals, and to ensure BWP remains fiscally solvent.

The chart below shows the impact that the new rate will have on the average Burbank household. 

See the complete list of rates and charges for residential and commercial customers or use our bill calculator to estimate your monthly residential bill.


Electric     Water

• The cost of materials and goods has gone up. Everything BWP needs to reliably provide water and power service – from the copper we use for our water service lines to the transformers we need to safely power Burbank’s homes, businesses, and schools – costs a lot more than it used to.
  
  
• Our aging infrastructure needs to be repaired. BWP needs to perform maintenance on our essential infrastructure to protect our water and electric supply and to continue delivering the reliability our customers depend on and expect from BWP.
  
  
• Meeting regulatory requirements has gotten more expensive. The State of California requires that all service providers achieve greenhouse gas–free electric generation by 2045. This change will take time, effort, and a lot of planning if we are to continue providing reliable, cost-effective, and sustainable services. The goods and services needed to meet this goal have gotten more expensive, making it even harder to meet this requirement.
  
  
• Adapting to climate change. The threat of climate change means that we can’t provide our electric services the same way we have in the past. Between the changing energy technology landscape, and the fiscal and personal costs of climate change, transitioning to renewable energy sources has become the financially and environmentally smart thing to do for Burbank. BWP is driving towards a greenhouse gas-free power supply by 2040, five years earlier than the State of California mandates. 

Want to Know More?
You can read about the complex issues that are contributing to rate increases through BWP’s “Ask an Expert” article series. You can find every article here.

Tips to Manage Your Bill
BWP understands this is a big increase, and we want to help. As Burbank’s community-owned utility, our customers are our first priority. BWP offers a suite of money-saving programs and resources to help you save money and conserve. 

Financial Resources 
There are financial resources available for Burbank customers, regardless of income level. Whether it be a discount on electric service or bill credits for income-qualified residents, a Utility Users Tax exemption, to budget billing to level out your bill throughout the year, BWP has a program for everyone. Learn more about these programs at the Financial Help webpage. 

Whether you’re looking to make your home or business more energy-efficient or want to conserve water, BWP offers a wide array of rebates and educational resources to help you live a more sustainable lifestyle. Visit our Rebates and Incentives webpage to discover ways you can save.

BWP is committed to maintaining its hallmark of fiscal responsibility as we move forward together. We want to deliver reliable, cost-efficient, and sustainable services for today and for future generations. We are thankful for our customers’ support and confidence in us. Have a question? We're here to help! Please contact Customer Service at (818) 238-3700, Monday through Friday, 7:30 a.m. to 5 p.m.