1. Program Description

    Burbank Water and Power (BWP) is offering rebates for the electrification of residential buildings. Electrification refers to the process of replacing everything that burns fossil fuels with efficient electric alternatives. The Residential Building Electrification (BE) Rebate Program (the “Program”) provides residential customers (Customers) rebates to reduce the costs of purchasing and installing qualifying BE equipment when replacing natural gas appliances. 

    Additional electrification incentives are available from the federal Inflation Reduction Act and customers are encouraged to stack these incentives for maximum savings. For information on federal incentives through the Inflation Reduction Act, visit Rewiring America

  2. Eligible Customers

    The Program is open to all BWP residential customers.  Customers may assign their rebate payment to a single third party for each application.

  3. Eligible Premises

    Eligible premises include single-family residences and multi-unit dwelling units taking service from BWP on a residential electric rate schedule.

  4. Qualifying BE Equipment

    1. Approved Devices: Qualifying BE equipment includes the following devices which must be purchased and installed in replacement of the corresponding natural gas appliances at the Customer’s residence:

      • Heating, ventilation, and air conditioning (HVAC):
      • Central heat pump HVAC, mini-split heat pump
      • Water: Heat pump water heater
      • Laundry: Heat pump clothes dryer
      • Cooking: Electric range with induction cooktop, electric range with electric cooktop, electric resistance wall oven
    2. Equipment Conditions: Qualifying BE equipment must be purchased new and unused. Any units gifted, resold, rebuilt, rented, leased, received from warranty insurance claims, won as a prize, or new parts installed in existing units do not qualify.

    3. Certification: Qualifying BE equipment must be certified and listed by a nationally recognized testing laboratory (NRTL) as identified by the US Occupational Safety and Health Administration (e.g., Underwriters Laboratories or UL) or the Air-Conditioning, Heating, and Refrigeration Institute (AHRI).

    4. Installation: Qualifying BE equipment must be permanently installed by a licensed contractor to the eligible premises.      

    5. Permits, Inspection, and Audits: All electric equipment necessary for the proper and safe installation and operation of qualifying BE equipment must comply with all applicable requirements (including without limitation all required permits and inspections) from any codes, rules, and regulations from state, county, and city governments and any other restrictions from any other persons or organizations having authority, rights and/or privileges over such installation and operation (including, without limitation, property owners, and/or homeowner associations). Installations must have received permits with a “finaled” status from the City of Burbank whenever required.  

  5. Rebate Amount

    Rebates are limited to direct costs of equipment and any maximum rebate amounts established under the Program.

  6. Application and Rebates

    1. Application Submission: The BWP Customer of record for the eligible premises must submit a complete and signed application along with all required documentation (as defined in the Program application) to BWP by email, US mail or in-person delivery. Applications must be submitted no later than six months following the issuance date of “finaled” permits by the City of Burbank (or six months from the purchase date of the qualifying BE equipment if a permit is not required). 

    2. Applications Processing: Applications are accepted on a first come, first served basis, and processed in the order received. Funds are limited and rebates are not guaranteed. BWP may waitlist applications if funding is anticipated to become insufficient. BWP may also suspend Program enrollment and stop accepting applications until additional funding is available. 

    3. Maximum Rebate Amount: Rebate amounts are subject to change at any time and may be greater or less than the value shown in a Program application. The rebate amount will be determined based on the total cost of the qualifying BE equipment. Documents: Applications received by BWP with missing documentation or applications that do not meet the Program requirements will be considered ineligible for a rebate. BWP is not responsible for documents lost or destroyed or delayed by the mail carrier. Submitted rebate application and accompanying documents become the property of BWP. BWP may request additional documentation to verify that the customer meets the eligibility requirements under the Program. BWP may interpret documentation submitted by applicants at BWP’s sole discretion.

  7. Other Terms and Conditions

    1. On-site Inspections: BWP reserves the right to inspect the installed qualifying BE equipment with reasonable notice before a rebate payment. Customers agree to provide BWP’s representative with reasonable access to the installation location during normal business hours.

    2. No Warranty: BWP makes no warranty and is not responsible for any representations, whether expressed or implied, including, but not limited to, the warranty of merchantability, fitness, performance, and longevity for any particular purpose, use, or application of the items or measures, manufacturers, dealers, contractors, or any other third parties, materials, workmanship, the quality, safety and/or installation of the items or measures, effects on pollutants or any other matter with respect to the Program. Moreover, BWP shall not be responsible for the workmanship including quality of installation, or the installer’s failure to comply with applicable safety standards as it relates to the installed qualifying BE equipment. 

    3. Terms and Conditions: Implementation and interpretation of the terms and conditions of this Program are at the sole discretion of BWP, provided that if any of the foregoing terms and conditions are held invalid, illegal, or unenforceable by a court of law having jurisdiction, such decision will not affect the validity, legality, and enforceability of the remaining terms and conditions. The Program may be modified or terminated without prior notice.

    4. Indemnification: To the fullest extent provided by law, Customer holds the City, its elected officials, officers, agents, and employees, harmless from all claims, demands, lawsuits, judgments, damages, losses, injuries or liability to Customer, to Customer's employees, to Customer’s contractors or subcontractors, or to the owners of Customer's firm, which damages, losses, injuries or liability occur or which are connected, directly or indirectly, with Customer's application or participation in the Program or in connection with the design, purchase, installation, maintenance, operation, removal or use of qualifying BE equipment (Program Participation).  Customer shall investigate, defend, and indemnify City, its elected officials, officers, agents, and employees, from any claims, lawsuits, demands, judgments, and all liability arising out of, directly or indirectly, any error, negligence, recklessness, or omission of Customer or any of Customer’s officers, agents, employees, representatives, sub-Customers, or subcontractors, or the willful misconduct of Customer or any of Customer’s officers, agents, employees, representatives, sub-Customers, or subcontractors, in connection with the Program participation.
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