Frequently Asked Questions

There are approximately 400 WiFi transmitters throughout Burbank capable of supporting about 10,000 connections at one time. Signal strength decreases the farther away you are from a transmitter and natural or constructed obstacles may block WiFi signals in some locations. Some areas may receive more traffic and experience slower response times.

BWP’s Free WiFi is not encrypted and private information such as credit card, bank or personal information should not be transmitted over BWP’s Free WiFi without taking precautions.

All you need to use the network is a WiFi-enabled device equipped with a browser. Internet browsers include Internet Explorer, Safari, Chrome and Firefox.

BWP Free WiFi is 802.11b/g/n compatible.

Follow These Instructions to Connect to BWP Free WiFi:

1. Open your device's connection manager.
2. Connect to the network name “BWP Free WiFi”.
3. Click the “Get Connected” button to accept Terms and Conditions.
4. When you're connected to the BWP Free WiFi, open your Internet browser.
5. If you lose connection for a period of time, your system might automatically establish your connection again.