Residents
Home Efficiency Starts Here
Find tips and tricks that will help lower your water and energy usage—and save you money!
Home Efficiency Starts Here
Find tips and tricks that will help lower your water and energy usage - and save you money!
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Service and Billing
When and how to pay your bill, how to read your electric meter, and an explanation of terms.
From kilowatts to each drop of water, learn everything you need to know about electric and water rates and charges.
Looking for ways to pay your utility bill? BWP offers several convenient payment options, including online, phone, mail, and in-person payments
Financial Help - Reduced Rates & Instant Savings
The BUSS Program offers an ongoing 14% discount on electric service to income-qualified residents. Most participants will have an average savings of $100-200 per year on their electric bills.
The Lifeline program offers income qualified customers an exemption from the monthly Customer Service Charge, the Utility User’s Tax, and a 45% reduced rate on Electric Service.
Use the Online Account Manager to set up a payment plan that works for you.
Rebates & Offers – Save Money By Improving Your Home’s Efficiency
BWP offers many rebates and incentives to Burbank residents and businesses for making energy and water saving upgrades.
Immediately improve the water and energy efficiency of your home at no cost.
Get rebates for purchasing Energy Star® certified appliances and energy-efficient home upgrades.
Swap your gas appliances with energy-efficient electric appliances to save money and reduce your carbon footprint.
Financial Help
Prevent Water Leaks
Learn more about SB 35 projects and sign up to receive email notifications.
Solar Power – Save Money & Reduce Your Carbon Footprint
Everything you need to know about going solar, including FAQs, installer instructions, and answers to your billing questions.
Updated rate structure for new solar customers starting January 1, 2026, featuring simplified approvals and increased size limits.
Solar Interconnection
Shade Tree Program
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Green Choice Program/GoGreen Financing
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Electric Vehicle & Charger Rebates
Elevate your drive with an EV buyers guide, discover convenient public charging locations, and more!
Receive up to $1,500 for installing an EV charging station and upgrading your panel. Rebate is available for all residential customers, including renters.
Get up to a $1,000 rebate from BWP for purchasing a pre-owned EV. (BUSS) and Lifeline customers may be eligible for a $4,000 rebate.
Enroll in time of use rates shifting energy use to off-peak hours to cut costs and maximize savings.
Sustainability Tips & Resources
Shade Tree Program
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Green Choice Program/GoGreen Financing
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Report Graffiti
Have you seen graffiti that you feel should be removed? We will remove graffiti on public property such as electrical boxes, telephone poles, bridge structures, and more.
Report Graffiti
Have you seen graffiti that you feel should be removed? We will remove graffiti on public property such as electrical boxes, telephone poles, bridge structures, and more.
Report Graffiti
Have you seen graffiti that you feel should be removed? We will remove graffiti on public property such as electrical boxes, telephone poles, bridge structures, and more.
Report Graffiti
Have you seen graffiti that you feel should be removed? We will remove graffiti on public property such as electrical boxes, telephone poles, bridge structures, and more.