Contact Information & Addresses
Location: | Burbank Water and Power 164 W. Magnolia Blvd. Burbank, CA 91502-1720 |
| Mailing Address: | City of Burbank BWP's regular business hours are: |
| Customer Service: | (818) 238-3700 Account information, changes and transfers Billing or credit questions Payment information Electric and water service turn-on/turn-off Meter reading questions Electric and water theft reporting |
| Emergency Service After Business Hours: | (818) 238-3778 After 5:00 p.m. Monday-Friday, weekends and holidays |
| Electric Engineering: | (818) 238-3575 Power off or electric lines down Streetlight outages Trees in electrical utility lines (these are the lines at the top of utility poles) Dim or flickering lights caused by voltage fluctuations Problems with transformers, utility poles, and other utility equipment |
| Water Engineering: | (818) 238-3500 Water main or hydrant leaks Water plan checks Commercial water meter rentals during construction Water Outages |
| Residential Rebates: | (818) 238-3730 High Efficiency Toilet rebate information Home Rewards Residential Rebate information |
| Business Rebates: | (818) 238-3638 Energy Solutions Commercial Rebate information |
| Garbage & Refuse: | (818) 238-3800 Billing or credit questions Missed pick-ups To request additional or different sized containers To sign-up for refrigerator pick-up for Home Rewards rebate |
| Recycling Center: | (818) 238-3900 |
| Bulky Item Pick-up: | (818) 238-3805 |
| Management: | (818) 238-3550 |
| General Inquiries: | Click to use the inquiry form. |